FAQs

Frequently Asked Questions

What is Modaati? +
Modaati is a Pakistani e-commerce store offering trendy, quality products at affordable prices. We’re committed to bringing convenience and style right to your doorstep.
Do you deliver all over Pakistan? +
Yes! Modaati delivers to all major cities and towns across Pakistan through reliable courier partners.
How long does delivery take? +
Standard delivery takes 3–7 working days depending on your location. Delays may occur during sales or public holidays.
What are the payment options? +
We currently offer Cash on Delivery (COD) across Pakistan. Online payment options will be available soon.
Can I return or exchange an item? +
Yes, items can be exchanged or returned within 7 days of delivery if they are unused, undamaged, and in original packaging. Please check our Refund Policy for details.